PRIVACY POLICY

 

1. INFORMATION WE COLLECT

We may collect personal information that you provide directly to us, including:

• Your name

• Email address

• Telephone or WhatsApp number

• Delivery address, where required

• Details submitted through our contact or sourcing request forms

• Product preferences, including brands, styles, sizes and colours

• Images, screenshots or product references you choose to provide

• Correspondence between you and The Global Sourcer

• Any other information you voluntarily provide in connection with an enquiry or sourcing request

Our website may also collect certain technical information automatically, such as your IP address, browser type, device information and information about how you interact with our website, depending on the cookies and technologies enabled.

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2. HOW WE USE YOUR INFORMATION

We may use your personal information to:

• Respond to enquiries and sourcing requests

• Understand the pieces you are looking for

• Search for requested products through our international network

• Communicate with you regarding availability, pricing and product details

• Provide and manage our sourcing service

• Arrange delivery where required

• Provide customer service and respond to questions

• Maintain appropriate business and enquiry records

• Operate, protect and improve our website and services

• Comply with applicable legal or regulatory requirements

We will only use your personal information where we have a lawful basis to do so. Depending on the circumstances, this may include taking steps at your request before entering into a contract, performing a contract, complying with a legal obligation, pursuing our legitimate business interests or obtaining your consent where required.

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3. SOURCING REQUESTS

When you submit a sourcing request, we use the information you provide to understand what you are looking for and to locate the requested item through our international network.

We do not routinely share your personal information with the boutiques, retailers or industry contacts used to locate your item.

In certain circumstances, it may be necessary for an item to be shipped directly from the source to you. This may happen, for example, where faster delivery is required or direct shipping is the most appropriate way to fulfil your request.

Where direct delivery is required, we may provide the relevant boutique, retailer, trusted sourcing contact or delivery provider with the minimum information reasonably necessary to complete the shipment. This may include your name, delivery address and relevant contact details.

Your personal information will only be shared where reasonably necessary to fulfil your request or arrange delivery.

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4. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information.

We only share personal information with third parties where reasonably necessary to operate our website, provide our services, fulfil your request or comply with a legal obligation.

This may include:

• Website hosting and technology providers

• Delivery and courier providers

• A boutique, retailer or trusted sourcing contact where an item is being shipped directly to you

• Professional advisers or service providers where necessary

• Government, regulatory or law-enforcement authorities where legally required

Where information is shared for direct delivery, we will only provide the information reasonably required to arrange and complete the shipment.

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5. INTERNATIONAL SOURCING

The Global Sourcer operates an international sourcing network, which means requested pieces may be located outside the United Kingdom.

We do not routinely provide your personal information to international sourcing contacts simply to search for an item.

However, if an item is being delivered directly to you from a source outside the UK, it may be necessary to provide limited personal information to the relevant source, courier or delivery provider in another country.

Where personal information is transferred internationally, we will take appropriate steps to ensure it is handled in accordance with applicable data-protection requirements.

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6. HOW LONG WE KEEP YOUR INFORMATION

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, managing sourcing requests, providing our services and meeting any legal, accounting or regulatory requirements.

Different types of information may therefore be retained for different periods.

When personal information is no longer required, we will take reasonable steps to securely delete or anonymise it.

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7. COOKIES

Our website may use cookies and similar technologies to ensure the website functions correctly, remember preferences and understand how visitors interact with the site.

Some cookies are necessary for the website to operate. Other cookies, such as certain analytics or marketing cookies, may require your consent before they are used.

Where required, you can manage your cookie preferences through the cookie controls available on our website.

Further information about the cookies used on our website may be provided through our cookie banner or cookie settings.

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8. MARKETING COMMUNICATIONS

Submitting an enquiry or sourcing request does not automatically mean that you have agreed to receive unrelated marketing communications from us.

Where required by law, we will obtain appropriate consent before sending marketing communications by email, text or similar electronic methods.

Where you have consented to receive marketing communications, you may withdraw your consent or unsubscribe at any time.

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9. YOUR DATA PROTECTION RIGHTS

Depending on the circumstances, you may have rights under UK data-protection law in relation to your personal information, including the right to:

• Request access to the personal information we hold about you

• Ask us to correct inaccurate or incomplete personal information

• Request deletion of your personal information in certain circumstances

• Request restriction of the way your personal information is used

• Object to certain uses of your personal information

• Request the transfer of certain personal information where applicable

• Withdraw consent at any time where we rely on consent

These rights may be subject to certain legal conditions and exemptions.

If you wish to exercise any of these rights, please contact us using the details below.

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10. KEEPING YOUR INFORMATION SECURE

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

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11. THIRD-PARTY SERVICES AND LINKS

Our website may contain links to or integrate with third-party websites and services, including WhatsApp, social media platforms and other external services.

When you interact directly with a third-party service, that provider may process your information in accordance with its own privacy practices.

We encourage you to review the privacy information of any third-party services you use.

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12. OUR WEBSITE PROVIDER

Our website is currently hosted through Wix, which provides the technology used to operate the website and may process certain information when visitors interact with it.

The way Wix processes information is also governed by its own privacy and data-protection practices.

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13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices or applicable legal requirements.

Any updated version will be published on this page, together with the date it was last updated.

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14. CONTACT US

If you have any questions about this Privacy Policy, how your personal information is handled or wish to exercise your data-protection rights, please contact:

THE GLOBAL SOURCER
Email: enquiries@theglobalsourcer.com